Personal Banking / Services /
Telephone Banking
Give Us a Ring & Let’s Talk Money
Prefer to complete your banking needs over the telephone? We an automated line available 24/7!
How to:
Telephone Banking
When going to bank over the phone, you’re going to need an alternate electronic Access ID. Yours will be:
- The area code of your primary phone number on your Chambers Bank account
- Your two-digit birth month
- The last four digits of your social security number
The first time you call, you will be asked to establish a Personal Identification Number (PIN) by entering the last four digits of your social security number, then creating a four-digit telephone banking PIN.
Got Questions? We’ve Got Answers!
You'll need to know your alternate electronic Access ID:
- The area code of your primary phone number on your Chambers Bank account
- Your two-digit birth month (i.e., if you're born in June, it would be 06)
- The last four digits of your social security number
Rarely, two customers could have the same alternate electronic Access ID. If that happens, the system will tell you that you have entered the wrong Access ID number. Please call Customer Care at 1-800-603-1226 to have your Access ID changed.
The first time you call, you will be asked to establish a Personal Identification Number (PIN) by entering the last four digits of your social security number, then creating a four-digit telephone banking PIN.
The telephone banking line is an automated system and does not have a “live” person to answer your questions. If you wish to speak with someone, please call our Customer Care Center at 1-800-603-1226; there is a live, local person available to assist you 8:00 a.m. - 5:00 p.m. Monday–Thursday and 8:00 a.m. - 5:30 p.m. on Friday, and 9:00 a.m. - 1:00 p.m. on Saturday (se habla Espanol).
Have You Considered Banking Online?
If you’re trying to skip the trip to the branch but still have banking needs, there are a few other options alongside telephone banking.
Online Banking
Gain access to your accounts anytime and from anywhere using Chambers online or mobile banking solutions. You'll even have the power to pay bills, transfer money, complete mobile deposits, and a whole lot more!
Mobile Banking
Enjoy the convenience of 24/7 banking with the Chambers Bank mobile app! All you need is WiFi or cellular access to view your Chambers accounts at any time.